Sometimes, you might see that the Webcam in the ASUS laptop is not being detected at all or is not working as expected. This might happen because of the following reasons:

  • Upgrade to Windows 10
  • Updating the Windows
  • No Access to the camera
  • Antivirus blocking the Camera
  • Camera driver not being up to date

In this article, let us discover various possible ways to fix the Web camera issue in ASUS Laptop.

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Fix 1: Press the F10 Camera HotKey

This is a simple hack. In most ASUS laptops, the F10 key is a hotkey that can be used to enable and disable the camera.

Step 1: Press the keys fn+f10 at the same time from your keyboard.

  • This package provides Chicony Camera Driver and is supported on D330-10IGM and running the following Operating Systems: Windows 10 (64-bit).
  • Windows 10 Forums; Drivers and Hardware; USB 2.0 Camera. Windows 10 V1909 New 26 Apr 2020 #1. USB 2.0 Camera My Windows 10 detected the webcam.

Step 2: You should see a message that says Camera ON on the screen.

Check if this fixes your issue. If not, try the next fix.

Fix 2: Check if the Antivirus is blocking Camera

Open your Antivirus settings and check if the Camera is blocked by the antivirus. If so, allow the camera.

Fix 3: Allow Access to Camera in Privacy Settings

Step 1: Hold the keys Windows+R at the same time.

Step 2: In the Run dialog that opens, type ms-settings:privacy-webcam, and Press on the OK button


Step 3: In the window that opens, Make sure the Camera is ON in the section Allow access to the camera on this device.

If not, click on the Change button and toggle the button to Turn ON the Camera.

Step 4: Under the Allow apps to access your camera section, Turn the button ON

Step 5: In Choose which Microsoft Store apps can access your camera, make sure the camera is turned on for the required applications

Step 6: Make sure the camera is turned ON under the section Allow desktop apps to access your camera.

Now check if the camera is working properly. If not, try the next fix.

Fix 4: Update the Camera Driver

Step 1: Open the Run Window by holding the keys Windows+r

Step 2: Enter devmgmt.msc, and hit OK

Step 3: From the device manager window, Double click on Cameras to expand the selection. If you do not see the Camera here, check if it is there under the Others

Now, right-click on the camera name. For Example, HP Truevision HD in this case.

Step 4: In the Update Drivers window, click on Search automatically for drivers

Step 5: If any updated version of the driver is found, you will be notified and you can update the driver.

Once, the driver is up to date, check if the camera is working correctly. If not try the next fix.

Fix 5: Uninstall and Re-install the Camera Driver

Step 1: Open Device Manager(Refer Steps 1, 2 from Fix 2)

Step 2: In the Device Manager window, click on the arrow mark next to Camera in order to expand the selection. If you do not see your camera listed here, check under the Others section.

Step 3: Right-Click on the Name of your camera. In this case, HP Truevision HD. Choose Uninstall Device from the Context menu.

Step 4: In the Uninstall device window, Click on the Uninstall button.



Step 5: Restart the system. Windows will try to reinstall the drivers.

Step 6: In the device Manager wind0w, if you cannot see the camera drivers listed, right-click on Cameras and choose Scan for hardware changes

Step 7: You can notice that the drivers are reinstalled.

Check if the Camera is working as expected. If not, try the next fix.

Fix 6: Revert Windows to Previous Update Version

At times, some new updates might have caused the issue. To check if that is the case, one can simply opt to remove the changes made by the latest update.

Step 1: Open the Run Dialog and type ms-settings:windowsupdate and hit Enter.

Step 2: Scroll down and choose View Update history

Step 3: In the appearing window, Check if there were any updates to the Camera app under the Update history section.

Step 4: Click on Uninstall updates

Step 5: In the Window that opens, a list of updates that are installed in the system will be shown.

Step 6: Right-click on the update that is causing the issue and choose Uninstall.

Check if the camera works fine. If not try the next fix.

Fix 7: Update Windows

Having your Windows Operating System up-to-date alone can fix almost all of your windows related issues. Please check if there are any new windows updates related to the camera and if found, install them to try and fix your issue.

Step 1: Open the Run Dialog holding Win Key +R

Step 2: type ms-settings:windowsupdate and hit Enter.

Step 3: In the window that opens, click on Check for updates.

Step 3: Windows will now check for any new updates. If any new updates are found, those will be downloaded and installed.

Step 4: Click on the Restart now button for the changes to take over. Check if your problem is resolved or not once the system restarts.

If this fix does not fix your problem. Try the next fix.

Fix 8: Resetting Windows

If nothing works, try resetting the windows. For details, refer to How to reset windows 10 without losing files

Fix 9: Restore your System

If you have created a restore point of the system before the issue was encountered, you can roll back to that point. If the issue is because of some changes in the system, it will be fixed.



Refer to How to perform System Restore on Windows 10

Fix 10: Pinch the areas of the Web camera

Pinch either side of the Web camera thoroughly. Please do not apply too much pressure so as to break the camera. The pressure is to be applied to build a connection if at all anything was loosened.

If none of the above fixes worked for you, it is better to check the hardware once.

Also, please check How To Fix Camera error code 0xa00f4292 in Windows 10

That’s All. We hope this has been informative. Thank you for Reading.

Kindly comment and let us know if you were able to solve the issue.

Anusha Pai is a Software Engineer having a long experience in IT industry and having a passion to write.

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